I am new to the area and just bought a home and wanted the garage heated. We called this guy out to take a look at the job and give us an estimate. He indicated so much an hour but never provided a solid estimate for the job, such as how long it would take. No problem. We were still willing to pay what it took to get the job done, but he kept putting me off for 2 months indicating that he would do the job. We even set a date to have it done, he never showed up!!! He kept saying that he would get back to me, well he never did. I finally stopped chasing him after 2 months and moved on to someone else. If you can't do the job then just say so! You don't ghost people. I am not even sure if this guy is legitimate as I worked for an HVAC company in Southern Ontario for 5 yrs. and we never did business like this.
Just recently during a heat wave we fired up the A/C unit for the first time this season, only to find out that the unit was not pumping out cold air. We called the Climate Control office to submit a work order which happened to be later in the afternoon.
The next morning Steve was out to diagnose the problem. We had a pin hole leak in the unit itself. Being a Friday, Steve had to order one which would arrive over the weekend.
Steve offered to go and get us a portable unit to get by with until Monday. We declined his offer.
First thing Monday morning we received a call at 5 AM with alot of apologies that he was heading to our place to install the new unit.
Now if that is not the greatest warranty service in the whole HVAC industry - We don't know what is???
When we purchased this unit which included the installatiion , the price was excellent.
I would highly recommend Climate Control for anyone thinking about a HVAC system. Give them a call. They stand by their products, and workmanship
Have recently had a garage heater installed and was so pleased with Paul's pricing and excellent service I had him also install a gas fireplace insert. On both occasions the service and professional work performed exceeded my expectations..will highly recommend them to anyone that I talk to.
All businesses should learn from this little store, it’s all about the customer and Cliffster and the gang make sure you’re happy. If it can be done they will do it, from mechanical, hvac, electrical, lighting and tooling they will hook you up. Two thumbs up
All businesses should learn from this little store, it’s all about the customer and Cliffster and the gang make sure you’re happy. If it can be done they will do it, from mechanical, hvac, electrical, lighting and tooling they will hook you up. Two thumbs up
Hello! Overall, the experience with Superior North Plumbing & Hydronic Heating is quite good, reviewed a couple of glitches, I'm still waiting for the rest of the work to be done. So that's all I can tell you for now. Thanks.