Just recently during a heat wave we fired up the A/C unit for the first time this season, only to find out that the unit was not pumping out cold air. We called the Climate Control office to submit a work order which happened to be later in the afternoon.
The next morning Steve was out to diagnose the problem. We had a pin hole leak in the unit itself. Being a Friday, Steve had to order one which would arrive over the weekend.
Steve offered to go and get us a portable unit to get by with until Monday. We declined his offer.
First thing Monday morning we received a call at 5 AM with alot of apologies that he was heading to our place to install the new unit.
Now if that is not the greatest warranty service in the whole HVAC industry - We don't know what is???
When we purchased this unit which included the installatiion , the price was excellent.
I would highly recommend Climate Control for anyone thinking about a HVAC system. Give them a call. They stand by their products, and workmanship